User Research - Legal UX - Clear Language - UI Design - Prototype - Art Direction
Solution
Design of the General Sales Conditions and creation of aconsent management tool
Year
2022
Issue
How do you get VVIP customers to agree not to speculate on "primeur" bottles of one of the world's most renowned wines, while preserving the experience?
How can information on employee savings schemes be turned into a decision-making tool?
CONFIDENTIAL CUSTOMER
How can we make consent forms transparent, clear and actionable for patients who share their feedback? How can we offer them an experience with the document that reflects the care they receive?
Kellanova
How can we make the General Sales Conditions a tool that helps key account managers during annual negotiations, while ensuring that customers have a good reading and understanding experience?
CONFIDENTIAL CUSTOMER
How can we make contracts clearer for patient associations and ensure that their representatives sign them with full knowledge of the facts?
Blizzard
How could we create an inclusive and sustainable privacy policy: one that engages all users and allows them to make informed choices, regardless of their age?
Dice
How to make the T&Cs a selling point, while conveying difficult messages?
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