User research - Legal UX - Clear Language - Prototype - User testing
Solution
Creation of a digital IP platform
Year
2021
Issue
How to centralize information,
and streamline processes between the legal department and its many internal clients through an intuitive and engaging interface?
How can information on employee savings schemes be turned into a decision-making tool?
CONFIDENTIAL CUSTOMER
How can we make consent forms transparent, clear and actionable for patients who share their feedback? How can we offer them an experience with the document that reflects the care they receive?
Kellanova
How can we make the General Sales Conditions a tool that helps key account managers during annual negotiations, while ensuring that customers have a good reading and understanding experience?
CONFIDENTIAL CUSTOMER
How can we make contracts clearer for patient associations and ensure that their representatives sign them with full knowledge of the facts?
Blizzard
How could we create an inclusive and sustainable privacy policy: one that engages all users and allows them to make informed choices, regardless of their age?
Dice
How to make the T&Cs a selling point, while conveying difficult messages?
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