Amurabi, legal design agency
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compliance training Amurabi legal design

Issue

How do you make compliance engaging and practical, and turn training into a human-centered experience?

EXPERTISE

User research - Legal UX - Clear language - Art direction - Prototype 

Solution

Compliance training

Year

2021

Context

Create compliance training that would engage, empower, and hold sales teams more accountable for their daily behaviors. The original materials were a combination of different formats: PPT, videos, formal policies in Word.

Process

We started with the habituela user workshop with a representative selection of the business users most exposed to risk, with a balance between head office and field teams.

The most rewarding part of the project was the co-creation with the compliance officer, who was very committed and gave us carte blanche on the artistic direction. Our brief? Make compliance fun and practical, and transform training into a human-centered experience.

Results

The Wild West is long gone! Leverage a bold, cheerful, Wild West-inspired "turn pager" design to de-dramatize compliance topics. KPIs are measured - stay tuned!

Our other achievements

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Expleo

How can we restructure our contracting policy to streamline legal processes, respond to commercial doubts and improve collaboration between legal and sales teams?

Citeo

How do you transform a dense, complex call for projects into an engaging experience?

Expleo

How can you transform an Authority Matrix to simplify approval processes, improve clarity and save valuable time?

Orange

How can information on employee savings schemes be turned into a decision-making tool?

CONFIDENTIAL CUSTOMER

How can we make consent forms transparent, clear and actionable for patients who share their feedback? How can we offer them an experience with the document that reflects the care they receive?

Kellanova

How can we make the General Sales Conditions a tool that helps key account managers during annual negotiations, while ensuring that customers have a good reading and understanding experience?